Privacy Policy
Last updated: October 12, 2025
This Privacy Policy describes how Wexvontia Hex ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at ciferae.com and any related services, workshops, or learning programs we provide (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you interact with our Services, including when you register an account, enrol in a workshop, complete exercises, submit assignments, contact us, or fill out any form. This may include:
- Full name and display name
- Email address
- Phone number
- Billing and payment information
- Profile details and preferences
- Content you submit, such as assignment responses, forum posts, and collaborative work
- Communications you send to us directly
1.2 Information Collected Automatically
When you use our Services, we automatically collect certain technical and usage information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system and device type
- Pages visited, features used, and time spent on the platform
- Referring URLs and exit pages
- Cookies, session identifiers, and similar tracking technologies
- Log data and error reports
1.3 Information from Third Parties
We may receive information about you from third-party services, such as payment processors, authentication providers, or analytics partners, where you have authorised such sharing or where it is permitted by applicable law.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to our Services
- To process enrolments, payments, and transactions
- To deliver workshop content, assignments, and interactive exercises
- To track your progress and personalise your learning experience
- To communicate with you about your account, updates, and support requests
- To send you information about new workshops, features, or offers where you have opted in
- To improve and develop our platform, content, and features
- To monitor and ensure the security and integrity of our Services
- To comply with our legal obligations and enforce our terms
3. Legal Basis for Processing
We process your personal information on one or more of the following grounds:
- Performance of a contract: Processing is necessary to provide the Services you have requested or enrolled in.
- Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our platform, preventing fraud, and maintaining security, provided those interests are not overridden by your rights.
- Consent: Where you have given us clear consent, such as for marketing communications.
- Legal obligation: Processing is required to comply with applicable law.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Services. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use our platform.
4.1 Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential | Required for the platform to function, including authentication and session management |
| Functional | Remember your preferences and settings to improve your experience |
| Analytics | Help us understand how users interact with our Services so we can improve them |
| Marketing | Used to deliver relevant communications where you have opted in |
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Services.
5. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: We work with trusted third-party vendors who assist us in operating our platform, processing payments, delivering emails, and analysing usage. These providers are contractually bound to handle your data securely and only as directed by us.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
- Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of our users or the public.
- With your consent: We may share your information with third parties when you have given us explicit permission to do so.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. We also retain data as necessary to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements. When your data is no longer required, we delete or anonymise it in a secure manner.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct inaccurate or incomplete information.
- Deletion: The right to request that we delete your personal information, subject to certain exceptions.
- Restriction: The right to request that we limit the way we use your data.
- Portability: The right to receive your data in a structured, commonly used format.
- Objection: The right to object to processing based on our legitimate interests.
- Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@ciferae.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. Children's Privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take prompt steps to delete it.
10. Links to Third-Party Websites
Our platform may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our platform. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Wexvontia Hex
88 Barrington Ct, Curryhills, Prosperous, Co. Kildare, Ireland
Email: info@ciferae.com
Phone: +353 539 422 776
Website: ciferae.com